In Windows, select Start  and enter dxdiag into the search box on the taskbar. Select dxdiag from the results.

In the tool, select Save All Information... for an easily shared format.

This is used to send us technical details of the device that you are using, no personal information is stored in the file other than your Device Name.

Navigate to: C:\Users\%username%\AppData\LocalLow\Hell Byte Studios\BloodReaver Upload the file named Player This includes the error log of your most recent play session, please ensure this is the session in which you experienced this issue.